Sustainable growth always starts from within.

Creating an exceptional employee experience is the first step toward delivering exceptional customer experience.

Client Impact Story

Increasing employee engagement through new programming

A $250 million logistics company was experiencing high leadership turnover, resulting in disgruntled employees and lower retention.

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Step One

Identify the Opportunity

This multi-generational family business cared about creating great experiences for employees and wanted to use data to gain a deeper understanding of how to engage their employees in a meaningful way.

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Step Two

Find the Solution

PATH set an Employee Experience Benchmark using multiple data points, including a company-wide survey that measured current engagement, ranking engagement predictors, and defining employee wants and needs.

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Step Three

Take Action

From our deeper understanding of the culture, we developed a Manager Training, a multi-channel communication plan to help build a better culture, and an Employee Reward and Recognition program that standardized the experience across all locations.

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Step Four

Understanding Impact

Our pre- and post-implementation analyses showed a 33% increase in employee engagement across the organization after the new program rolled out.