Posts in NPS
NPS Scam? Or Just a Lack of Guidance? How NPS Can Inform Growth:

Is NPS a Scam? Or Just Misused?

There’s been a lot of buzz about NPS as a “dubious management fad” from @WSJ, @PWC and more.  Is NPS all it’s cracked up to be?  When used well, absolutely. 

Growth begins with relationship-building, and NPS can initiate that conversation. 

We’ve seen great NPS programs set apart the best companies from the businesses that are just good. Why?   Because great businesses always start by listening to their people. Read our blog to learn more about how to effectively use the system behind NPS for growth.

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